Return/Refund Policy

DELIVERY GUARANTEE
While we make every effort to ensure the accuracy of all information, we reserve the right to make corrections if an error does occur. Please check all addresses carefully. Postal and delivery services will not forward. We guarantee delivery only to the addresses we are given.

COOLING MATERIALS
Shipping chocolate can be very challenging. We work hard to ensure that our chocolate is delivered fresh and in perfect condition. To reduce the risk of melted chocolate on orders in transit to warmer climates (74 degrees and higher), a $10.00 charge for ice packs may be added to your order during checkout. Because the life span of ice packs is limited, please accept all shipments and store in a cool, dry place. However, if shipments are refused, we cannot guarantee that the chocolate will not be damaged. If you find a package was damaged while in transit, communicate the damage to We will settle any damage disputes with our carriers and will gladly replace any damaged product.

SHIPPING OVER THE WEEKEND
If you are shipping a package to a warm weather destination over a weekend, your package may be held until the following Monday to ensure minimal time in transit.

ADDITIONAL SHIPPING AND PROCESSING INFORMATION
All shipping and processing charges are based on the regular price of merchandise shipped to a named recipient at a single address.

To ensure your gift arrives in perfect condition, we recommend shipping to a street address, not a P.O. Box.

Incorrect addresses may delay shipment. Your order may be subject to additional charges for address correction or forwarding by postal or shipping services.

We reserve the right to correct error(s) in printed or electronic publications.

If rising costs affect shipping charges, a surcharge may be included and will be reflected in your order total.

Prices are subject to change without notice.

RETURN POLICY
If, for any reason, you are not happy with your order, we will gladly give you a replacement. For all undeliverable addresses, a credit will automatically be applied to your account, less shipping charges.

For additional information, please call our Customer Care Department at:
1-888-821-8452
ChocolateGiftBaskets.com
4000 4th Street
Moosic, PA 18507

Items depicted on this website do not show actual size relationship. We reserve the right to substitute items of equal or greater value.
At ChocolateGiftBaskets.com, your satisfaction is extremely important to us. If, for any reason, your order does not arrive in perfect condition or you are not completely satisfied with your purchase, please contact Customer Service at (855) 379-3387 or via email at sales@ChocolateGiftBaskets.com within 5 days of receipt for prompt replacement, refund, or exchange.